How To Talk to Anyone: 3 Qualities of the Perfect Question

“Knowledge is having the right answer, intelligence is asking the right question.” –Unknown   My boyfriend, Adam, has played basketball since he was five (now he’s twenty), so basketball is kind of his area of expertise. One day Adam and I were chatting over lunch at my tiny kitchen table in my apartment. “Did you […]

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Week One Listening Challenge: Tips to Focus the Eyes and Mind

The eyes are incredibly powerful and can ultimately make or break a conversation. The right amount of eye contact can communicate trust and warmth between communicators. On the other hand, too little or too much eye contact can send negative signals to the other person. To be an effective listener and communicator, mastering eye contact […]

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The Skill That Will Change Your Life

Think back to a stressful or upsetting situation that you were in – who was the person you called for advice? Maybe your listener gave you her full attention and you walked away feeling encouraged. Or maybe your listener interrupted your story to reflect on something similar that happened in her life, leaving you feeling […]

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